Privacy Policy
Last Updated: 28/03/2026
Cherpalcheri Co-operative Urban Bank Ltd.
Cherpalcheri Co-operative Urban Bank is committed to protecting the privacy and confidentiality of customer information. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you interact with our services, website, and branches.
Information We Collect
We may collect personal details such as your name, contact information, account details, identification documents, and transaction data to provide banking services efficiently and securely.
Use of Information
The information collected is used to:
- Process transactions and provide banking services
- Improve customer experience and service quality
- Comply with legal and regulatory requirements
- Prevent fraud and enhance security
Data Protection & Security
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. Your information is handled with the highest level of confidentiality.
Sharing of Information
Customer information will not be shared with third parties except:
- When required by law or regulatory authorities
- For service facilitation with trusted partners under strict confidentiality
Customer Rights
Customers have the right to access, update, or request correction of their personal information by contacting the bank.
Contact Information
Main Branch – Cherpalcheri
Phone: 0466 2282222
Email: houcb@ccub.in
Head Office – Cherpulassery, Kerala
Phone: 0466 2410344
Email: infoucb@ccub.in
Vallapuzha Branch – Vallapuzha, Kerala 679336
Phone: 0466 2235399
Email: infoucb@ccub.in
Town Branch Cherpulassery, Kerala
Phone: 0466 2283041
Email: infoucb@ccub.in